Liability Waivers are required for all programs and activities with us. Waivers are electronically signed via computer, smart phone or tablet. No printed copies are necessary.
Sign the Adult Liability Waiver
Sign the Under 18 Liability Wavier
We run a small family owned company whose focus is on creating incredible adventures for people just like you!
Keep in mind that you are choosing to participate in an adventure activity, and sometimes that calls for just simply being adventurous! Our cancellation policy is pretty straight forward.
Cancellation/Rescheduling Timeline:
1) If you cancel more than 48 hours in advance, there is no cancellation fee and you are welcome to reschedule or receive a refund or rain-check. If you used a special voucher to book the trip, you will be issued a new voucher by our businesses that can be used on a future adventure.
2) If you cancel between 24 – 48 hours in advance, 50% will be withheld from the refund, or a 15% rescheduling fee will be assessed.
3) If you cancel less than 24 hours in advance, or fail to show up for your trip, no refund will be given and there are no rescheduling options. You have forfeit this adventure.
Caveat for cancellation/rescheduling: if you are feeling ill, are on quarantine or have reason to suspect that you may have COVID-19, please contact us promptly. That's one bug from the outdoors that we don't want to share.
Additional Fees:
If you are renting equipment and fail to return it, you will be charged additional daily rental fees for up to one week. If the equipment is still not returned one week after the intended return date, your credit card will be charged for the replacement of that equipment.
If you are renting equipment and return it significantly damaged, you will be charged either cleaning and repair costs, or replacement costs depending on the item and extent of the damage.
Reasons we will cancel or reschedule a water-sport activity:
Reasons why we might cancel a winter trip (location dependent):
Things we will not cancel or reschedule a reservation for:
Reasons you might be asked to not attend a trip. If you are asked to leave due to one of the following, you will not be offered a refund or a reschedule and you have forfeit this adventure.
If you have additional questions, please do not hesitate to contact us.